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1203 Today's Tip on online e-Government - What is e-Government?: Technologies like the Internet may be changing the way that governments interact with citizens and businesses, but that's only part of the puzzle. What happens behind en e-Government Web site is a fundamental change in the way that Government business/services/manufacturing is being conducted.

1203 Today's Tip on online e-Government - What is e-Government?: The e-Government resulting benefits can include less corruption, increased transparency, greater convenience, revenue growth, and cost reductions. e-Government has a great role in offering services to citizens and promoting democracy brought by the integration of the Internet in the process of governance.

1203 Today's Tip on online e-Government - What is e-Government?: The next phase of activity will focus on proving, qualitatively and quantitatively, the direct benefits of CRM for the citizen and council, including a tool for calculating the benefits and the Return-on- Investment.

1203 Today's Tip on online e-Government - What is e-Government?: e-Government is not just about putting services online. An integral element is about modernising our democratic and governance processes. This includes using technology to achieve better communication processes between citizens and their elected representatives, improving the mechanism for consultation and implementing more modern voting practices.